Terms of service

Terms of Service

Overview

This website is operated by Travel Earth Store. Throughout the website, the terms “we”, “us” and “our” refer to Travel Earth Store.

Travel Earth Store provides this website, including all information, tools, products and services available through the website, subject to your acceptance of the terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you use our “Services” and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced on our website.

These Terms apply to all users of the website, including visitors, customers and other users.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms. If you do not agree, you should not use our website or Services.

We may update, change or replace any part of these Terms by publishing an updated version on our website. Your continued use of the website after changes are published constitutes acceptance of those changes.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are legally permitted to enter into purchases and agreements in your country or place of residence.

You may not use our products or Services for any illegal or unauthorised purpose.

You must not use the website in any way that violates applicable laws, regulations or intellectual property rights.

You must not transmit viruses, malware or other malicious code through our website or Services.

A violation of these Terms may result in suspension or termination of your access to our Services.

Section 2 – General Conditions

We reserve the right to refuse or restrict Service where reasonably necessary and permitted by applicable law.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of our website or Services without our prior written permission.

Information transmitted through the internet may pass through different networks and systems. Payment information is handled through secure payment infrastructure designed to protect transaction data.

The headings used in these Terms are included for convenience only and do not affect their interpretation.

Section 3 – Accuracy and Completeness of Information

We make reasonable efforts to ensure that the information provided on our website is accurate and current.

However, information may occasionally contain errors, omissions or outdated details.

Information provided on our website is intended for general informational purposes and should not be relied upon where more specific or current information is required.

We reserve the right to modify website content at any time.

Section 4 – Changes to Services and Prices

Prices for our products may change without prior notice.

We reserve the right to modify, suspend or discontinue any product, feature or Service at any time, subject to applicable consumer law.

We are not responsible for price changes, modifications or discontinuation of products or Services except where liability cannot legally be excluded.

Section 5 – Products and Services

Certain products may be available exclusively through our online store and may be available in limited quantities.

Returns, refunds and exchanges are subject to our applicable Refund Policy.

We make reasonable efforts to display product photographs, colours, dimensions and descriptions as accurately as possible. However, the appearance of colours and products may vary depending on your screen, device and display settings.

We reserve the right to:

  • Limit quantities available for purchase

  • Restrict sales where reasonably necessary

  • Modify product descriptions

  • Modify prices

  • Discontinue products

  • Refuse transactions where required or permitted by law

Product availability is not guaranteed until your order has been accepted and processed.

Nothing in these Terms limits any mandatory rights you may have under applicable consumer protection law.

Section 6 – Billing and Account Information

We reserve the right to refuse, limit or cancel an order where reasonably necessary.

This may include orders that appear to involve:

  • Fraudulent activity

  • Incorrect payment details

  • Unusual purchasing activity

  • Reselling or unauthorised commercial distribution

  • Pricing or website errors

  • Products that are no longer available

If we change or cancel an order, we may contact you using the email address, telephone number, billing information or other contact details provided when the order was placed.

You agree to provide current, complete and accurate purchase and account information.

You are responsible for updating your information where necessary so we can process your transactions and contact you regarding your order.

For further information about refunds and returns, please review our Refund Policy.

Section 7 – Optional Tools and Services

We may provide access to tools, features or services supplied through external service providers.

Such tools may be provided on an “as available” basis.

Your use of optional third-party tools may also be subject to the terms and privacy practices of the relevant provider.

We may introduce additional features, Services or tools in the future. These will also be subject to these Terms unless otherwise stated.

Section 8 – External Links

Our website may contain links to external websites or online services.

External websites are operated independently from Travel Earth Store.

We are not responsible for the content, accuracy, availability, privacy practices, security or policies of external websites.

You should review the applicable terms and policies before purchasing products, providing personal information or otherwise interacting with an external website.

Section 9 – Reviews, Feedback and Other Submissions

If you submit reviews, suggestions, ideas, feedback, photographs, comments or other content to us, you confirm that you have the right to submit that content.

Where permitted by applicable law, you grant us permission to use, reproduce, edit, publish, translate and display content you voluntarily submit to Travel Earth Store for legitimate business purposes.

You agree that submitted content must not:

  • Violate intellectual property rights

  • Violate privacy or personal rights

  • Be unlawful or misleading

  • Contain defamatory, abusive or obscene material

  • Contain malicious software

  • Misrepresent your identity

  • Mislead others regarding the origin of the content

We reserve the right to remove content that violates these Terms or applicable law.

You remain responsible for the accuracy and legality of content you submit.

Section 10 – Personal Information

The submission and processing of personal information through Travel Earth Store is governed by our Privacy Policy.

For privacy-related enquiries, contact:

support@travelearthstore.com

Section 11 – Errors, Inaccuracies and Omissions

Occasionally our website may contain typographical errors, inaccuracies or omissions relating to matters such as:

  • Product descriptions

  • Product specifications

  • Prices

  • Promotions

  • Discounts

  • Availability

  • Shipping costs

  • Delivery estimates

We reserve the right to correct errors, update information or cancel affected orders where reasonably necessary and permitted by applicable law.

If an error affects an order you have already placed, we will handle the matter in accordance with applicable consumer law.

Section 12 – Prohibited Uses

You may not use our website, content or Services:

  • For unlawful purposes

  • To encourage unlawful activity

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To harass, threaten, abuse or defame others

  • To submit false or misleading information

  • To transmit viruses, malware or malicious code

  • To collect personal information about others unlawfully

  • To spam, phish, scrape or interfere with our website

  • To circumvent website security features

  • To disrupt the operation of our website or Services

  • For fraudulent or deceptive activity

We may restrict or terminate access to our Services where these rules are violated.

Section 13 – Disclaimer and Limitation of Liability

We aim to provide reliable access to our website and Services, but we cannot guarantee that the website will always be uninterrupted, error-free or available.

Our website and Services may occasionally be temporarily unavailable due to maintenance, technical issues, updates or circumstances outside our reasonable control.

To the maximum extent permitted by applicable law, Travel Earth Store will not be liable for indirect, incidental, special or consequential losses resulting from the use of our website or Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Nothing in these Terms affects your mandatory statutory rights as a consumer.

Any product-specific warranty or guarantee will apply only where expressly stated by Travel Earth Store in the relevant product information or warranty terms.

Section 14 – Indemnification

To the extent permitted by applicable law, you agree to compensate Travel Earth Store for reasonable losses, claims or expenses arising directly from your unlawful use of our Services or your material breach of these Terms.

This section does not limit any rights or protections you have under mandatory consumer law.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

Section 16 – Termination

These Terms remain effective while you use our website or Services.

You may stop using our Services at any time.

We may suspend or terminate access to our Services where we reasonably believe that these Terms have been materially violated.

Any rights, obligations or liabilities that arose before termination will remain unaffected where applicable.

Section 17 – Entire Agreement

These Terms, together with the policies published by Travel Earth Store, constitute the agreement governing your use of our website and Services.

If we fail to exercise or enforce a right under these Terms, this does not mean that we waive that right.

Section 18 – Applicable Law

These Terms are governed by applicable laws and regulations.

Nothing in these Terms limits any mandatory legal rights or consumer protections available to you under the laws applicable in your country or place of residence.

Section 19 – Changes to These Terms

We may update these Terms from time to time to reflect changes to:

  • Our Services

  • Our business practices

  • Applicable laws or regulations

  • Website functionality

  • Operational requirements

The latest version will be available on our website.

Continued use of our Services after updated Terms become effective constitutes acceptance of those Terms where permitted by applicable law.

Section 20 – Shipping and Delivery

Orders are processed and shipped according to the shipping information provided on our website.

Estimated delivery times are estimates only and may vary depending on:

  • Destination

  • Shipping method

  • Carrier processing

  • Customs procedures

  • Local delivery conditions

  • High-demand periods

  • Circumstances outside our reasonable control

Where tracking is available, tracking information may be provided after your order has been dispatched.

Customers are responsible for providing complete and accurate shipping information when placing an order.

For questions regarding an order or delivery, contact:

support@travelearthstore.com

Section 21 – Marketing Communications

Where you have provided the required consent, Travel Earth Store may send promotional or marketing communications.

These may include:

  • Product updates

  • Special offers

  • Promotions

  • Abandoned checkout reminders

  • Order-related communications

  • Requests for customer feedback or reviews

Consent to marketing is not a condition of making a purchase.

You may unsubscribe from marketing communications at any time using the unsubscribe option provided in the relevant communication.

You may still receive essential non-promotional communications relating to your orders, payments, shipping, returns, refunds or account.

For questions regarding marketing communications, contact:

support@travelearthstore.com

Your personal information is handled in accordance with our Privacy Policy.

Section 22 – Contact Information

For questions about these Terms of Service, your order or our Services, please contact:

Travel Earth Store

Email: support@travelearthstore.com