Return Policy

Return & Refund Policy

You have 30 days from the date of delivery to request a return.

To start a return, please contact us at:

To be eligible for a return:

The return must be requested within 30 days of delivery.
Items must be unused and returned in their original condition.
All original packaging, accessories and documentation must be included.
Please inspect your order upon delivery and contact us as soon as possible if your item is defective, damaged or incorrect so we can review the issue and provide an appropriate solution.

If you would like to exchange an item, please contact us at:

Our customer support team will provide you with the necessary instructions.

Customers are responsible for the cost of returning an item.

Any applicable return shipping costs will be communicated before your return is completed.

If your item arrived defective, damaged or incorrect, please contact us before returning the product so we can review your case.

To request a return:

Contact support@travelearthstore.com with your order details.
Let us know which item(s) you would like to return and the reason for your return.
Our customer support team will provide you with the return instructions.
Carefully pack the item in its original packaging, including all accessories and documentation.
Follow the provided instructions to send your return.

Please do not return an item before contacting us.

Once your return has been received, we will process your refund within 30 days.

After your return has been approved and processed, you will receive a confirmation email regarding your refund.

Depending on your bank or payment provider, it may take up to 30 days for the refunded amount to appear in your account.

If you have any questions about a return, exchange or refund, please contact:

Travel Earth Store

Email: support@travelearthstore.com

Thank you for choosing Travel Earth Store for your travels.